Frequently Asked Questions

Find answers to common questions about our cleaning services

General Questions

What areas do you serve?

We serve Sarasota, FL and all surrounding areas including Venice, North Port, Bradenton, Siesta Key, Lido Key, Longboat Key, and many other communities in the greater Sarasota region. View our complete service area.

Are you licensed and insured?

Yes, we are fully licensed and insured for your peace of mind. We carry comprehensive liability insurance to protect both our team and your property.

How quickly can you provide a quote?

We typically provide free quotes within 24 hours of your request. For urgent needs, we can often provide same-day quotes. You can also get an instant quote online through our website.

What payment methods do you accept?

We accept cash, check, and all major credit cards. Payment is due upon completion of services unless other arrangements are made in advance.

Window Cleaning

How often should I have my windows cleaned?

We recommend professional window cleaning every 3-6 months, depending on your location and environmental factors. Homes near the coast or in dusty areas may need more frequent cleaning.

Do you clean both interior and exterior windows?

Yes, we clean both interior and exterior windows as part of our comprehensive service. We can also clean just the exterior if that's what you prefer.

What cleaning products do you use?

We use eco-friendly, biodegradable cleaning products that are safe for your family, pets, and the environment. Our products are effective at removing dirt and grime without leaving streaks.

Do you clean windows in all weather conditions?

We can clean windows in most weather conditions, but we may reschedule if there's heavy rain, strong winds, or extreme temperatures that could affect the quality of our work.

Gutter Cleaning

How often should I have my gutters cleaned?

We recommend gutter cleaning at least twice a year - once in the spring and once in the fall. Homes with many trees may need more frequent cleaning.

What happens to the debris you remove?

We bag and dispose of all debris responsibly. We can also leave it for you to use as compost if you prefer.

Do you offer gutter repair services?

While we primarily focus on cleaning, we can identify and report any damage we find. We can recommend qualified repair professionals if needed.

Can you clean gutters in all weather conditions?

We can clean gutters in most weather conditions, but we may reschedule if there's heavy rain, strong winds, or icy conditions for safety reasons.

Pressure Washing

How often should I pressure wash my home?

We recommend pressure washing your home's exterior every 1-2 years, depending on your location and environmental factors. Driveways and walkways may need more frequent cleaning.

Will pressure washing damage my surfaces?

When done professionally, pressure washing is safe for most surfaces. We adjust pressure levels and use appropriate techniques for each surface type to prevent damage.

What's the difference between pressure washing and soft washing?

Pressure washing uses high-pressure water for durable surfaces like concrete and brick. Soft washing uses low-pressure water with specialized solutions for delicate surfaces like vinyl siding and painted surfaces.

Do you use chemicals in your cleaning process?

We use eco-friendly cleaning solutions when needed to break down stubborn stains and organic growth. All products are safe for your family, pets, and the environment.

Solar Panel Cleaning

How often should I clean my solar panels?

We recommend cleaning solar panels every 3-6 months, depending on your location and environmental factors. Areas with more dust, pollen, or bird activity may need more frequent cleaning.

Can I clean my solar panels myself?

While you can clean panels yourself, professional cleaning is safer and more effective. We have the proper equipment, safety training, and techniques to clean panels without damaging them.

Will cleaning my solar panels void the warranty?

Professional cleaning using proper techniques and equipment will not void your warranty. In fact, regular maintenance is often recommended by manufacturers to maintain optimal performance.

How much can clean solar panels increase energy production?

Clean solar panels can increase energy production by up to 25% compared to dirty panels. The exact increase depends on how dirty the panels were and environmental factors.

Christmas Lighting

When should I schedule Christmas lighting installation?

We recommend scheduling installation in late October or early November to ensure availability. Popular time slots fill up quickly, so early booking is advised.

Do you provide the lights or do I need to purchase them?

We can provide high-quality LED lights as part of our service, or you can provide your own lights. We'll work with you to determine the best option for your needs and budget.

How long do the lights stay up?

We typically install lights in November and remove them in early January. We can adjust the schedule based on your preferences and local regulations.

What if lights go out during the season?

We provide maintenance services throughout the holiday season. If lights go out, we'll repair them promptly to keep your display looking perfect.

Service & Scheduling

Do you offer recurring service plans?

Yes, we offer regular maintenance plans for window cleaning, gutter cleaning, and other services. Contact us to discuss options that work for your schedule and budget.

Do you offer emergency services?

Yes, we offer emergency cleaning services for urgent situations. Contact us directly by phone for immediate assistance.

What are your business hours?

Our regular business hours are Monday-Friday 8:00 AM - 6:00 PM, Saturday 8:00 AM - 4:00 PM, and Sunday by appointment. We can also accommodate special scheduling needs.

Do you guarantee your work?

Yes, we guarantee your complete satisfaction with our work. If you're not happy with the results, we'll return to make it right at no additional charge.

Still Have Questions?

Can't find the answer you're looking for? We're here to help! Contact us directly and we'll be happy to answer any questions you have about our services.

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Call Us

(941) 387-5071

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Email Us

kleanfelicz@yahoo.com

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